How’s Our Customer Service? You Decide!

Every company out there says they have exceptional customer service. We would rather show you how exceptional our service really is. Qgiv keeps a close eye on what our clients are saying about their experiences with us, but don’t take our word for it – see for yourself!

REAL-TIME CUSTOMER EXPERIENCE TEAM STATS

%
Satisfaction from the
last 100 ratings


m
Average first
reply time
NPS
(Net Promoter Score)

Haven’t heard of Net Promoter Score? You’re not alone! NPS measures customers’ experiences with a particular company and the company’s reputation and potential for growth. The higher the score, the more satisfied a company’s client base is with their service and features.

Customer Experience Comment Feed

We believe transparency is the key to building great relationships with our clients. That’s why we post real, unedited feedback our clients send our Customer Experience team after working with us.

 

Changing the world is a big job. Let’s do it together.

Qgiv is an award-winning platform.

Thank you to our clients and industry experts for recognizing our fundraising platform! We're blushing.

See our full list of accolades >