At the Grand Rapids Public Museum, our mission is to be a living monument of the artifacts, ideas, and stories of Grand Rapids and West Michigan, as well as to inspire passionate curiosity and deeper understanding of the world around us.
As the Development Administrative Database Manager, my responsibilities include supporting the Development Team in their fundraising efforts, as well as managing our donor database, Bloomerang, and other technologies used to support our events, like Qgiv.
Our organization hosts our two largest fundraising events in the fall and spring every year. In 2022, we decided to switch from Greater Giving to Qgiv’s auction and event registration platforms to increase our efforts. The gala was highly successful, raising over 130% of our goal, thanks to the help of Qgiv.
We really enjoy Qgiv’s integration with Bloomerang. It allowed us to streamline our processes, so we don’t have to enter constituent information manually, and it minimized the chance of errors in our database. Our constituent profiles are now more robust and show us a fuller picture of their engagement with our organization.
Additionally, we love the customization Qgiv provides within the platform. It makes it possible for us to have cohesive branding and create the best experience possible for our end users. I’m not a web or graphic designer; however, creating the look we want has been very user friendly. I look forward to expanding our use and implementation of Qgiv forms as we continue to grow.
Finally, the attention that Qgiv gives to our feedback and concerns has been amazing. Working with an organization that not only asks for feedback but makes improvements based on that feedback keeps us with Qgiv!
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