Catholic Charities of the Archdiocese of Denver has been serving Northern Colorado since 1927. They serve thousands of people each year in three interlocking areas: Women’s Services, Family and Child Care Services, and Housing and Shelter Services.

Full Case Study

Catholic Charities Archdiocese of Denver Increases Online Giving By Switching from PayPal to Qgiv

The members of the resource development team of the Catholic Charities Archdiocese of Denver have a lot on their plates. They’re responsible for securing funding for the agency’s myriad programs, which do everything from providing meals to the hungry to serving senior citizens to offering pregnancy counseling. The small, dedicated team of fundraisers began accepting online donations years ago, using a simple PayPal form to accept gifts from their supporters. The agency quickly outgrew PayPal’s basic features and decided to upgrade to a more functional platform. They signed up for Qgiv, an online payment platform for nonprofit and faith-based charities, and have experienced exceptional growth ever since.

“We were looking for something that could do more than PayPal.”

Tricia Erickson, part of the Catholic Charities Archdiocese of Denver’s Financial Analysis team, explained that the agency’s fundraisers needed an online donation platform that offered diverse fundraising methods and was easy to use. “We were looking for something that could do more,” she said. The agency appreciated that Qgiv offered fundraising methods like in-person kiosks, mobile options, social fundraising, and more. Erickson also mentioned that Qgiv “is easier for our resource department to use” — an important consideration for the agency, which relies on their resource department for such a large part of their funding.

Switching to Qgiv has proven to be a good choice for the agency. Aside from saving the resource development team time and effort, the agency’s online forms succeeded in raising a significant amount of funds right away. In their first year accepting online donations, the Catholic Charities Archdiocese of Denver used Qgiv’s platforms to raise more than $1,158,000 in online donations alone.

In three years, their Ride the Rockies fundraiser saw a 500% increase in donations because of the enthusiasm of the fundraisers, the creativity of the organization’s resource development department, and their familiarity with the Qgiv system. “We’re really trying to reach out and try new things,” said Vanessa Chavez, Marketing Coordinator. “And sometimes new things work, and sometimes they don’t. Qgiv’s Peer-to-Peer Fundraising system worked.”

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